“Safety is the beginning of our work day, every day. Every associate and every contractor is a member of our safety team and we are among the best in the industry at protecting health and property.”
– John Cinelli, MetroNet CEO
MetroNet Safety: 100% Different, 100% Award Winning
The safety of community members where we are constructing our networks is of paramount importance to MetroNet. Likewise, keeping our crews and associates safe is one of our highest priorities. We are dedicated to safety and quality assurance as is evidenced by MetroNet’s industry-leading safety team, which operates a comprehensive safety program focused on construction damage prevention and employee and contractor safety.
Accolades
Vectren Energy Safe Digging Award Winner
George Kemp, Ph.D. – Chairman, Indiana 811
Chuck Muller – Board of Director Member, Ohio 811
Learn More About Our Safety Training Facility
At MetroNet, we stress the importance of safety within all of our markets. By providing every employee with an advanced safety training, we are continuously improving safety processes and protocols. With safety training facility located in Evansville, Indiana, we can ensure that employees receive the same training to further our mission while being cautious in the field.
Metronet University is a state of the art training facility where MetroNet technicians gain real-world experience in all things related to the installation of MetroNet’s 100% fiber-optics. Click on the video below to see the hands-on training our technicians receive.
Meet the Safety Team Leaders
George Kemp, Ph.D.
Vice President of Safety and Quality Assurance
George joined MetroNet in October of 2017. With an extensive background in engineering and safety, George was appointed to the Indiana 811 Board of Directors, a nonprofit organization dedicated to connecting excavators and operators of underground utilities. He currently serves as the Chairman, where he represents the telecommunications sector on the full board and as a member of the Damage Prevention subcommittee.
George is also a member of the Common Ground Alliance, an organization that is dedicated to the prevention of damage to underground utility infrastructure.
In the Spring of 2020, George authored an article for dp-PRO, a print and online publication for damage prevention professionals. Dp-PRO’s mission is to “Save Lives through Education”. You can read George’s article HERE.
Chuck Muller
Safety and Quality Assurance Director
In July of 2018, Chuck came on board to serve as MetroNet’s Safety Manager. With more than 30 years of experience in damage prevention, Chuck leads all safety and damage prevention initiatives within the MetroNet footprint. He joined MetroNet after serving as the Director of Member/Public Relations for Indiana 811 for over two decades, where he was the resident expert on all Indiana 811 legislative issues.
Chuck is an adjunct professor at Purdue University, where he lectures on damage prevention and safety. He is also a member of the Indiana Local Technical Assistance Program Board, where he serves as the Utilities Representative.
MetroNet Safety News
Where’s My Tech?
At MetroNet, we take the safety of our customers very seriously. With the rise in identity theft and utility scams, we are pleased to announce a new initiative to help provide you with extra security when you need to have a MetroNet technician visit your home. Recently, we introduced “Where’s My Tech?” (WMT?) WMT? is…
Tips for verifying MetroNet in-home service technicians and customer service phone calls.
As a valued MetroNet customer, we want you to feel safe asking for help if you run into problems with your service or have questions about your service or equipment. When questions or concerns arise, the best way to resolve them is by contacting our 24/7 technical support team. A friendly, knowledgeable technical support associate…
Don’t Let Others Steal your Speed
How to protect your Wi-Fi from being used by others Wi-Fi networks are a staple part of many homes today. Whether you work from home, help the kids with online school or activities, or simply use home Wi-Fi on your phone, you’ll need to be sure that the network is not being used by others in surrounding…
Proceed with Caution!
New construction in your neighborhood is exciting but can also be dangerous. How to avoid our construction crews so we can get lightning-fast speeds to you quickly and safely. When MetroNet begins construction in a new market, it’s an exciting time for everyone. Our crews begin quickly laying the groundwork for the infrastructure that will…
Meet MetroNet’s Damage Prevention Hero
Not all heroes wear capes! MetroNet hired George Kemp to fill the role of Vice President of Safety, Government Affairs, and Quality Assurance, and he takes his job very seriously. George also serves as Chairman of the Board for Indiana 811, Alternate Trustee for Ohio 811, Secretary for NTDPC, and is a member of both…
From Sixty to Zero – What to do when your fiber-optic system fails.
MetroNet’s lightning-fast fiber speeds have reliability that’s unmatched, but occasionally, issues do occur that can take your speeds from super-fast to zero. When those happen, here are some lightning-fast tips to get your system back up and running quickly: Reboot Great news—many instances can be resolved by a simple reboot. Simply disconnect your MetroNet equipment…
Continue Reading From Sixty to Zero – What to do when your fiber-optic system fails.
For media inquiries regarding MetroNet safety standards, contact media@metronetinc.com.