At MetroNet, we take the safety of our customers very seriously. With the rise in identity theft and utility scams, we are pleased to announce a new initiative to help provide you with extra security when you need to have a MetroNet technician visit your home. Recently, we introduced “Where’s My Tech?” (WMT?) WMT? is […]
As a valued MetroNet customer, we want you to feel safe asking for help if you run into problems with your service or have questions about your service or equipment. When questions or concerns arise, the best way to resolve them is by contacting our 24/7 technical support team. A friendly, knowledgeable technical support associate […]
How to protect your Wi-Fi from being used by others Wi-Fi networks are a staple part of many homes today. Whether you work from home, help the kids with online school or activities, or simply use home Wi-Fi on your phone, you’ll need to be sure that the network is not being used by others in surrounding […]
New construction in your neighborhood is exciting but can also be dangerous. How to avoid our construction crews so we can get lightning-fast speeds to you quickly and safely. When MetroNet begins construction in a new market, it’s an exciting time for everyone. Our crews begin quickly laying the groundwork for the infrastructure that will […]
Not all heroes wear capes! MetroNet hired George Kemp to fill the role of Vice President of Safety, Government Affairs, and Quality Assurance, and he takes his job very seriously. George also serves as Chairman of the Board for Indiana 811, Alternate Trustee for Ohio 811, Secretary for NTDPC, and is a member of both […]
MetroNet is partnering with the Federal Communications Commission (FCC) to help families who are struggling financially due to COVID-19. The Emergency Broadband Benefit Program (EBBP) is designed to subsidize broadband costs for qualifying households during the pandemic and is available for a limited time. The program was established by Congress as part of the most recent COVID-19 relief bill. MetroNet will participate in the EBBP […]
