MetroNet wants to make being a customer as easy as possible by providing tools and resources to help you maximize your customer experience and ensure you are getting the most from your products and services. We often receive questions from customers who are trying to connect devices to their home WiFi, so we made a […]
This may be a surprising suggestion to hear from us, but it might be time to cancel your TV service. “Cutting the cord” is a growing trend as consumers look for ways to save money by eliminating television stations they do not watch and starting to stream. Turns out there are alternative ways to view most […]
MetroNet’s WholeHome WiFi takes your internet connection to new places…literally! The WholeHome WiFi extender boosts the signal strength to every corner of your home – upstairs, downstairs, inside, and out! Whether working, playing, streaming, or scrolling, WholeHome Wi-Fi helps eliminate dead spots and delivers a consistently strong signal to every room in the home. New […]
Effective June 12, MetroNet customers’ existing internet speeds became symmetrical! The same fast speed used to download data is now also available for uploading as well. MetroNet is the only provider offering symmetrical speeds to residential customers, making this one more advantage to being part of our 100% fiber-optic network. Even better, this speed enhancement was […]
Once MetroNet begins construction of our 100% fiber network in a new city, residents will start to see our teams in the area. MetroNet wants everyone to be prepared for the construction phase, and have outlined the following details to help set the right expectations. First, residents will receive a letter, and then a postcard […]
An easement grants utility companies the legal right to access areas of a property in order to run transmission, underground electric, water, sewer, and fiber-optic lines. Once construction begins in a neighborhood, residents will notice a series of colorful flags and temporary paint designating the location of existing utilities in their yard. These markings also […]
