Introducing the Emergency Broadband
Benefit Program (“EBBP”)
You may be eligible for up to $50 off your internet service!
MetroNet is committed to supporting our communities and keeping everyone connected through our fast, fiber internet. We are proud to support the Federal Communications Commission’s Emergency Broadband Benefit Program (EBBP), a temporary benefit designed to subsidize broadband costs for qualifying households.
MetroNet is offering the EBBP in the following states:
Illinois, Iowa, Indiana, Kentucky, Michigan, Minnesota, and Ohio.
Frequently Asked Questions
How much is the benefit?
Eligible households will receive a credit of up to $50 off their broadband service, only one benefit is available per household .
How long does the program last?
EBBP is a temporary program that expires when funds are exhausted, or six months after the Department of Health and Human Services declares the end of the COVID 19 health emergency (whichever comes first).
Who is eligible for the EBBP?
Customers can check to see if they qualify at GetEmergencyBroadband. One member of the household must meet one of the following to participate:
• Qualify for the FCC’s Lifeline program (an initiative that provides discounts on telephone and broadband service), including those who are on Medicaid or receive SNAP benefits.
• Approved for the free or reduced priced school breakfast/lunch program, including through the USDA Community Eligibility Provision.
• Experienced substantial documented loss of income since February 29, 2020 with total household income below $99K for single filers and $198K for joint filers.
• Received a Federal Pell Grant in the current award year.
How to enroll in the EBBP
Step 1: Apply
You can apply for the Emergency Broadband Benefit Program online or by mail.
For the fastest reply, use the online application (available in English and Spanish). Copy and paste the following link in a browser to get started: www.lifelinesupport.org/national verifier
You can print an application in English or Spanish (instructions also available in 8 additional languages). Complete the application and send with proof of eligibility to:
P.O . Box 7081
London , KY 40742
Step 2: Enroll
Once you have been approved and receive your Verification Number, contact our MetroNet EBBP support team directly at (855) 806-7324 to get your EBB Program credit applied. You will need your verification number for our agents to enter to start the process.